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Post by Angie on Apr 19, 2008 18:29:23 GMT -5
I am glad everything made it to you Bob! Oh-no - I am incredibly sorry about the Box getting damaged! When I mailed it UPS they said it was insured up to $150 . Do you want me to see what I can do on this end!!!!!!
Awww the puppies looke like they are loving their new prezzies!!!!
Angie
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Post by John on Apr 19, 2008 19:31:22 GMT -5
I can fix it if you like
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Post by Bob on Apr 19, 2008 19:38:35 GMT -5
That would be great Angie. I would appreciate it so much.
John, I would like to get it fixed. I'll try to coordinate everything with Angie and UPS.
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Post by Angie on Apr 19, 2008 20:01:33 GMT -5
UPS is not open on Sunday. However they will be open again on Monday! I have printed the pictures here as well as getting my receipt etc! I will be marching down there right after school on Monday!!!!!!
I will let you know what I find out!!!!
Angie
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Post by Bob on Apr 19, 2008 21:17:24 GMT -5
UPS is not open on Sunday. However they will be open again on Monday! I have printed the pictures here as well as getting my receipt etc! I will be marching down there right after school on Monday!!!!!! I will let you know what I find out!!!! Angie
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Post by dbickling on Apr 20, 2008 7:32:29 GMT -5
Bob I am so very sorry your box got damaged. I know Angie will do ALL she can to try and get them to make this up to you. I so hope she can get something done about it. The box was just amazing. The entire event was amazing and I was so very nice to spend the day with everyone!!! Thanks to anyone on here who came or donated something. The fuzz thank you too!!!!!!
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Post by Angie on Apr 20, 2008 10:20:26 GMT -5
Just filed the claim online. I sent you a PM (Bob) with the report from UPS that the claim was filed. It looks like it may take a few days. At any rate I will be down at the UPS store on Monday with pictures as well!!!!
Angie
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Post by John on Apr 20, 2008 10:23:41 GMT -5
I would like to see their explination as to why the box looked like it was stabbed I received a case of ng gold from ups that had 6 exploded bags in it. It makes you wonder what they do to it. i did my own testing on a new bag and it takes some good pressure for them to explode ;D
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Post by Darklight on Apr 20, 2008 10:34:08 GMT -5
I would like to see their explination as to why the box looked like it was stabbed I received a case of ng gold from ups that had 6 exploded bags in it. It makes you wonder what they do to it. i did my own testing on a new bag and it takes some good pressure for them to explode ;D We got some Iguanas and Chinese Water Dragons in at work via UPS once. The guy comes in, DROPS it on the counter and goes "Dont know whats in here, but they went for a tumble on the truck and I think this other box fell on it".. LIVE ANIMALS people!
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Post by elisa on Apr 20, 2008 11:26:25 GMT -5
I had no idea that UPS was that irresponsible in handling their items. wow!.... sure looks bad on UPS, and I will not be using them for anything important & fragile from now on. Bob, there should be a way you can have them "make good" on the multi-complaints you've had. They should not be getting away with this!
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Post by Bob on Apr 20, 2008 11:32:43 GMT -5
The issue lies in the fact that it's union. You call and complain. Supervisors and managers punish accordingly, driver does not like the punishment, complains to union rep, punishment goes away. But ya, after the XBox incident and now this, if I have a choice in the matter, UPS will no longer be delivering my items. I don't have a choice sometimes, but I can't do anything about that. Thank you Angie.
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Post by John on Apr 20, 2008 12:02:33 GMT -5
The issue lies in the fact that it's union. You call and complain. Supervisors and managers punish accordingly, driver does not like the punishment, complains to union rep, punishment goes away. Exactly Ever since the strike, prices went up and quality service went way down
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